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Contact Support

Do you need further assistance? Check out the resources below:


For assistance withLegacy Edition, please contact Google Support.

For assistance with other Dataprep by Trifacta product editions, please use the following resources.

Check Status

You can monitor the status of the infrastructure for the Dataprep by Trifacta platform. Please bookmark the following:

Real-Time Chat


Use the new in-app chat feature to explore content or ask a question to our support staff. If you need assistance, please reach out!

Dataprep by Trifacta Community and Support Portal

The Alteryx Community and Support Portal can be reached at: Alteryx Community

Within our Community, you can:

  • Manage your support cases

  • Get free Wrangler certifications

  • Post questions to the community

  • Search our AI-driven knowledgebase

  • Answer questions to earn points and get on the leaderboard

  • Watch tutorials, access documentation, learn about new features, and more

Resources for Support

Report issue: When you report your issue, please include the session information available in the Trifacta Application. Select Help menu > Report issue. See Report Issue.



This feature may not be available in all product editions. For more information on available features, see Product Editions

For more information about other products from Alteryx®, please visit