Acquire license key
A valid license key (
license.json) is provided to each customer prior to installation. Your license key file is a JSON file that contains important information on your license such as the expiration date.
NOTE: If your license key has expired, please contact Alteryx Support.
Install your license key
If you are updating your license, you may want to save your previous license key to a new location before overwriting.
NOTE: Do not maintain multiple license key files in this directory.
To apply your new or updated license key, copy the key file to the following location in the Alteryx® deployment:
Update your license key
After you have installed your license key, you can update your license with a new one through the Admin Settings page. See Admin Settings Page.
Changing the license key location
By default, the license key file in use must be named:
If needed, you can change the path and filename of the license key. The property is the following:
See Admin Settings Page.
NOTE: If your license expires, you cannot use the product until a new and valid license key file has been applied. When administrators attempt to login to the application, they are automatically redirected to a location from which they can upload a new license key file.
Invalid license key file
When you start the Designer Cloud Powered by Trifacta platform, you may see the following:
Your license key is either missing or has expired. Please contact Alteryx Support.
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