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Outdated release! Latest docs are Release 8.2: Support Bundle Contents

   

Contents:


When you download job log files, the following contents may be included in the exported support bundle.

Example ZIP contents:

  • 75 - job log folder
  • 76 - job log folder
  • support-bundle - support bundle folder

    Tip: If the support bundle contents fails to generate, please review log-bundle-creation-errors.txt for details, which is located inside the support-bundle folder.

Job Logs

When you execute a job, it is broken down into individual for each phase of the process. There may be separate folders for each of the following processes:

  • Ingest: Data is ready into the platform from the sources.
  • Convert: Some imported datasets must be converted from their source format to a format that is natively readable by the product. Typically, these jobs convert binary files into CSVs for use.

    NOTE: The files generated during Convert jobs are retained only for the duration of job execution, after which they are purged.

  • Transform: All recipes in the job are executed at scale against datasources.
  • Profile: Results of the transformation are profiled, if profiling has been enabled for the job.
  • Publish: Results are written to the specified output locations and formats.

cdf script

This file contains the script that is passed to the running environment to transform your dataset.

NOTE: This script is in a compiled language that is passed to the running environment for job execution. It is not in Wrangle and is not intended for user consumption.


Example filenames(s):

cdf-script-7932315341561207019.py

job.log

Log file for the specific job.

Example filenames(s):

job.log


photon flags file

This file identifies the settings used by the Photon running environment during job execution.

Example filenames(s):

photon-3840706514533636937.flags


photon cli info file

Location and format of the log files for the instance of Photon where the job was executed.

Example filenames(s):

photon-cli.bin.INFO


photon cli log info file

Location and format of the log files for the instance of Photon where the job was executed.

Example filenames(s):

photon-cli.bin.ip-10-0-0-9.us-west-2.compute.internal.trifacta.log.INFO.20191101-234021.16850


Support Bundle

When support bundling is enabled, the following folders and files are included in the download. Support bundling is enabled by default.

NOTE: Log files that are configured for JSON output format cannot be included in the support bundle.


NOTE: You can disable or configure the contents of the support bundle. For more information, see Configure Support Bundling.


conf files folder

Current version and archived versions of 

trifacta-conf.json
, the core platform configuration file.If the platform is connected to a Hadoop cluster, additional cluster configuration files are retrieved from the local Trifacta node and included in the support bundle.

Example filenames(s):

archives/trifacta-conf.json_2019-11-01T073409Z
archives/trifacta-conf.json_20191024-000_2019-11-01T073419.404Z
archives/trifacta-conf.json_20191024-000_2019-11-01T073435.390Z

configuration service folder

Configuration files extracted from the configuration service, which governs configuration at the system, workspace, and user level.

Example filenames(s):

actual-settings.json
default-settings.json
system-overrides.json
user-overrides.json
workspace-overrides.json
workspace-tier-overrides.json


service logs folder

Log files for services of Trifacta Wrangler Enterprise.

Example filenames(s):

artifact-storage-service.log
batch-job-runner.log
configuration-service.log

For more information on these log files, see System Services and Logs.

version.txt

Build number of the software from which this bundle was downloaded.

Example filenames(s):

version.txt

Binary files

The following files are stored in binary format and not intended for customer consumption.

Example filename(s):

iv.data
key.data.enc
support-bundle.zip.enc



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