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Release 7.1.2


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You can download logs for your current session in  Designer Cloud Enterprise Edition. From the Help menu, select Download logs.

NOTE: The data downloaded for end users from this dialog is encrypted by default.


NOTE: For more information on disabling this feature, see Configure Support Bundling.

Administrators have a separate interface for downloading log files. For more information, see Admin Download Logs Dialog.

Figure: Download Logs Dialog

The above dialog contains your current session ID. 

Tip: Using your session ID, your Alteryx administrator can download a larger set of logs, which can be useful for troubleshooting issues with the product.

  • To copy your session identifier to the clipboard, click Copy session ID.
  • To download logs for your current session, click Download logs. Logs pertaining to your current session are bundled in a ZIP and downloaded.

    NOTE: There is a defined limit to the size of each log file. For more information, please contact your Alteryx administrator.

For more information on the contents of this download, see Support Bundle Contents.

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