You can enable the in-app chat feature in your deployment of Trifacta®. When enabled, Trifacta users can begin chat sessions with product experts from within the product.
To enable this feature, please complete the following steps.
- Contact Trifacta Support to acquire the product keys required for this feature.
- Configure the platform to use the keys:
- Login to the Trifacta application as an administrator.
- In the left nav bar, navigate to User menu > Admin console > Admin settings.
Locate the following settings. Insert the key values provided to you by Trifacta Support:
Setting Description webapp.intercomHmacKey Enter the Hmac key value here. webapp.intercomAppKey Enter the App key value here.
Save your changes and restart the platform.
- Enable the feature:
- In the left nav bar, navigate to User menu > Admin console > Workspace settings.
Locate the following setting and set it to
- The setting change is automatically saved.
- To see the in-app chat feature, log out of the application and log in again.
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