Download license key file
If you have not done so already, the license key file is available where you have acquired the installation package. Please download
Acquire license key
A valid license key (
license.json) is provided to each customer prior to installation. Your license key file is a JSON file that contains important information on your license.
NOTE: If your license key has expired, please contact
Install your license key
If you are updating your license, you may want to save your previous license key to a new location before overwriting.
NOTE: Do not maintain multiple license key files in this directory.
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Update your license key
After you have installed your license key, you can update your license with a new one through the Admin Settings page. See Admin Settings Page in the Admin Guide.
Changing the license key location
By default, the license key file in use must be named:
If needed, you can change the path and filename of the license key. The property is the following:
See Admin Settings Page in the Admin Guide.
NOTE: If your license expires, you cannot use the product until a new and valid license key file has been applied. When administrators attempt to login to the application, they are automatically redirected to a location from which they can upload a new license key file.
Invalid license key file
When you start the
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Your license key is missing or has expired. Please contact
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