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Comment: Published by Scroll Versions from space DEV and version next

When you attempt to launch the application, you may receive an error message similar to the following:

Code Block
No internet connection
Remote server timed out.

In some environments, your desktop machine may need to connect to the Internet through a proxy server. If you are using

D s deskapp
, it needs to know the proxy server to which to connect in order to access the 
D s item

Please complete the following configuration steps to access the 

D s item


  1. In the No internet connection dialog, click Configure Proxy Settings.
  2. Please provide the following configuration information for your proxy server:
    1. Proxy Host: The URL of the proxy server. Please include the protocol identifier (e.g. http:// or https://).
    2. Proxy Port: The port number to use to connect to the proxy server. In a URL, this value appears after a colon (e.g.
    3. Username: (optional) If your proxy requires a username to access, please enter it here.
    4. Password: (optional) Password associated with the user name.
  3. Click Save Proxy Settings and Restart.

When the application restarts, you should be able to connect to the login screen. 


NOTE: If you continue to have difficulties connecting to the Internet, please contact your network administrator or Internet provider.