Access to the product is determined by two factors:
- Number of users vs. number of users permitted by the license
- Expiration date of the license
How users are counted:
The number of users of the product is determined by:
- Number of active and disabled/suspended users
- Deleted users may remain in the system for a period of time. These users are not counted against the license limit.
Download license key file
A valid license key (
license.json) is provided to each customer prior to installation. Your license key file is a JSON file that contains important information on your license.
NOTE: If your license key has expired, please contact
Install your license key
If you are updating your license, you may want to save your previous license key to a new location before overwriting.
NOTE: Do not maintain multiple license key files in this directory.
To apply your license key, copy the key file to the following location in the
|D s item|
Update your license key
After you have installed your license key, you can update your license with a new one through the Admin Settings page. See Admin Settings Page in the Admin Guide.