Page tree

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Published by Scroll Versions from space DEV and version r0810

D toc


The Plans and billing page enables you to view and manage your plans, billing information, and the number of committed seats during the subscription. You can also cancel your plan.

D caption
Plans and billing page

Current plan

Your current plan and the number of committed seats in the plan are displayed. You can also view the next renewal date for your plan. 

Edit plan


  1. To edit your current plan, click Edit plan

  2. In the Edit your plan page, select your new plan, new number of licensed users, or both. The summary details of the selected plan are displayed on the right panel.


    Tip: You can enable the slider option to choose an annual subscription with applied discounts.


    NOTE: You can edit your plan only after your trial period is over. For example, if you subscribe two days before your trial expiry period, you would not be charged for those two days; however, you cannot edit your plan.

  3. To add or remove seats, click Add or remove seats


    NOTE:  If you increase the number of seats with no other changes, the changes take effect immediately. If you reduce the number of users, the changes take effect when your current billing cycle ends.

  4. Review the changes and click Submit changes . After you submit changes, your card details are processed for payments and the summary of your plan is displayed.

View and manage users To add, suspenddisable, or remove users from the workspace, click View and manage users link. You can also reset passwords and change roles. For more information, see Users Page.

Upgrade or downgrade

You can upgrade or downgrade plans for the following:

  • From a Starter version to a Professional version or vice versa.
  • From a monthly subscription to an annual subscription or vice versa.

Billing information

Billing contact

To change the email address for billing information, click Edit.

Credit card

You can view your current credit card method of payment.

Cancel Plan


Cancellation of your plan takes effect at the end of your current billing cycle.


  • To cancel the plan, click Cancel plan.

  • From the available options, select a reason for cancellation and click Submit

  • To confirm the cancellation, click Confirm cancellation.