Use these guidelines and features to begin the process of diagnosing jobs that have failed. |
The following types of jobs can be executed in the :
NOTE: For each collected sample, a sample job ID is generated. In the Samples panel, you can view the sample job IDs for your samples. These job IDs enable you to identify the sample jobs in the Sample Jobs page. |
When a job fails to execute, a failure message appears in the Job History page:
Publish job failed |
In the above example, the Transform and Profile jobs completed, but the Publish job failed. In this case, the results exist and, if the source of the problem is diagnosed, they can be published separately.
When your job uses files as inputs or outputs, you may receive invalid file path errors. Depending on the backend datastore, these can be one of the following:
In some cases, a job may stay in a pending state indefinitely. Typically, these errors are related to a failure of the job tracking service. You can try to the following:
You can try to re-execute the job using different options.
Tips:
Change the running environment. If the job failed on , try executing it on another running environment.
Tip: The |
If you are unable to diagnose your job failure, please contact .
If you believe that your job has failed due to an issue with the , select Resources menu > Report issue. Copy your session information to the clipboard and paste it into an email to
.