Through the Admin Settings page, administrators can manage aspects of user accounts, as well as other aspects of the instance. See Admin Settings Page.

Important Note on Permissions

Depending on your instance, access to stored assets can be governed by multiple sets of permissions. Access can be governed by:

When a shares a resource with another user, that second user may not have access to the underlying resource if one of the other permission sets does not provide it. In the , the issue may be surfaced as a generic read or access error, which may be difficult for end users to debug.

Tip: Where possible, you should use a single principal user for . If that is not possible, you should verify consistency in access permissions between and the underlying storage environment.

User Account Fields

Edit Users

Password Reset

NOTE: users cannot complete this method for password reset. Users of this version must use the self-service method of password reset, which must be enabled in the . For more information, see Enable Self-Service Password Reset.

To reset a user's account password, click Reset Password. Copy the URL and paste it into an email to send the user.

Tip: If you are using Chrome for Windows, press CTRL+C in the popup to select the password reset URL.

Platform Roles

The following platform roles are supported in the .


AWS Config

When per-user authentication is enabled for AWS access, administrators can review and modify each user's settings for AWS authentication, click Configure.

NOTE: When you return from configuring S3 access, your changes there have already been saved.

For more information, see Configure Your Access to S3.


Disable User

Non-admin users can be enabled or disabled as needed.