Access to is governed by a license key file that must be uploaded and installed on the .
Access to the product is determined by two factors:
How users are counted:
The number of users of the product is determined by:
For more information, see "License key violations" below.
If you have not done so already, the license key file is available where you have acquired the installation package. Please download
A valid license key (
license.json) is provided to each customer prior to installation. Your license key file is a JSON file that contains important information on your license.
NOTE: If your license key has expired, please contact .
If you are updating your license, you may want to save your previous license key to a new location before overwriting.
NOTE: Do not maintain multiple license key files in this directory.
The license key file is updated.
To apply your license key, copy the key file to the following location in the :
After you have installed your license key, you can update your license with a new one through the Admin Settings page. See Admin Settings Page in the Admin Guide.
By default, the license key file in use must be named:
If needed, you can change the path and filename of the license key. The property is the following:
See Admin Settings Page in the Admin Guide.
If you have created more users in the than are supported by your license key, a notification banner is displayed.
NOTE: Although you are permitted to continue to use the application, you must remove users from your user base to maintain compliance with your license key. For more information on adjusting your license key, please contact .
NOTE: Usage of the APIs is not blocked when user count limits are violated.
If you attempt to use or its APIs after your license key has expired, access is prevented.
Please contact to extend your license.
NOTE: If your license expires, you cannot use the product until a new and valid license key file has been applied. When administrators attempt to login to the application, they are automatically redirected to a location from which they can upload a new license key file.
When you start the , you may see the following:
Your license key is missing or has expired. Please contact .