Tip: The Restart Trifacta button in the Admin Settings page is the preferred method for restarting the platform.
NOTE: The restart button is not available when high availability is enabled for the .
See Admin Settings Page in the Admin Guide.
NOTE: In an Azure HDI environment, you must perform platform start and stop operations from
NOTE: These operations must be executed under the root user.
service trifacta start
Check logs for errors:
You can also access logs through the for each service. See System Services and Logs in the Admin Guide.
Login to the . If available, perform a simple transformation operation. See Login.
Run a simple job. See Verify Operations in the Admin Guide.
service trifacta restart
When the login page is available, the system has been restarted. See Login.
service trifacta stop
By default, the waits for a period of time for the to restart before re-activating the user interface. As needed, you can review and modify the following settings, which define the parameters of these restarts.
Locate the following parameters, and adjust settings as needed:
"webapp.waitForRestart.initialWait": 45000, "webapp.waitForRestart.intervalWait": 5000, "webapp.waitForRestart.maxChecks": 60,
Number of seconds to wait for the before checking it for a successful restart. Default is
After the initial wait period has failed, this value is the number of seconds to wait before checking the for a successful restart. Default is
Total number of checks for a successful restart before failing the .
You can verify operations of WebHDFS. Command:
curl -i "http://<hadoop_node>:<port_number>/webhdfs/v1/?op=LISTSTATUS&user.name=trifacta"
When you start the platform for the first time, you may receive the following error:
Traceback (most recent call last): File "/usr/local/bin/supervisord", line 5, in <module> from pkg_resources import load_entry_point ImportError: No module named pkg_resources
This error occurs when the supervisord process is starting. The fails to complete startup.
This issue is caused by a missing package for supervisord. The simplest solution is to install the Python setup tools on the . Commands are listed below.
NOTE: These commands must be executed as root user.
yum install python-setuptools
wget https://bootstrap.pypa.io/ez_setup.py -O - | python
After installation is complete, restart the platform.
If you have attempted to start the platform after an operating system reboot, you may receive the following error message, and the platform start fails to complete:
2016-10-04T14:03:17.883Z - error: [ENVIRONMENT] Environment Sanity Test Failed 2016-10-04T14:03:17.883Z - error: [ENVIRONMENT] Exception Type: Error 2016-10-04T14:03:17.883Z - error: [ENVIRONMENT] Exception Message: SequelizeConnectionRefusedError: connect ECONNREFUSED
NOTE: This solution applies to PostgreSQL 12 only. Please modify for your installed database version.
This error can occur when the operating system is restarted. Please execute the following commands to check the PostgreSQL configuration and restart the databases.
chkconfig postgresql-12 on
Then, restart the platform as normal.
service trifacta restart