Job Types

The following types of jobs can be executed in :


For more information, see Run Job Page.

Identify Job Failures

When a job fails to execute, a failure message appears in following locations:

The following is an example from the Jobs page:

Publish job failed

In the above example, the Transform and Profile jobs completed, but the Publish job failed. In this case, the results exist and, if the source of the problem is diagnosed, they can be published separately.

Jobs that Hang

In some cases, a job may stay in a pending state indefinitely. Typically, these errors are related to a failure of the job tracking service. You can try to the following:



Try Other Job Options

You can try to re-execute the job using different options.

Tips:


Download Error Report

When a job fails, you can download an error report, which can be useful for diagnosing issues:

Tip: If you are filing a request with , please be sure to include this error report. Additionally, please provide the information available in the About > Report issue dialog.


  1. Login to the  as an admin or the user who created the job.
  2. Click the Jobs link in the left navigation bar. 
  3. In the Jobs page, click the identifier for the job that failed. 
  4. In the Overview tab, review the Failed Stages entry or entries. 
  5. To acquire the error report, click Download error report. Review and forward the report as needed.

For each job in the failing job group, the error report contains:

ItemDescription
jobGroupId

The internal job identifier within the workspace where the error occurred. This value matches the job ID that is displayed in the

workspaceId

The identifier of the workspace where the error occurred

Tip: The workspace-person combination of identifiers provides a unique ID for the account where the error occurred.

jobId

The ID for the specific job in the job group. These jobs can include sampling, profiling, transformation, writing results, ingesting data, and more.

Tip: Individual job identifiers can be helpful in identifying specific problem areas.

personId

The internal identifier of the user within the workspace
status

The status of the job, such as "Failed", "Completed", "Pending".

errorMessageIdThe ID of the error message that is shown in the UI.
errorTimestampTimestamp of the job failure. Not included if no error occurs for the job.
uiErrorMessageError message that is shown in the job UI. Not included if no error occurs for the job.

Contact Support

If you are unable to diagnose your job failure, please contact 

NOTE: When you contact support about a job failure, please be sure to download and include the entire zip file, your recipe, and (if possible) your dataset.