You can create additional administrator accounts to the using one of the following methods.
When the is installed, a default admin account is created for you. For licensing purposes, this account is counted as a valid user.
The password for the default admin account should be changed as soon as you have access to the application. See Change Admin Password.
NOTE: Do not delete the default admin account. To ensure that there is always one admin account that is accessible, this account is automatically recreated if you delete it.
NOTE: Since this account cannot be mapped to a valid email address within a customer domain, it cannot be used in an SSO environment.
If you do not have access to an admin account through the application, you can create admin accounts for users from the using the
If Single Sign-On (SSO) is not enabled, use the following command:
<install_dir>/webapp/bin/ensure-user --admin "<FirstName LastName>" <e-mail> <password>
If the enviroment uses SSO, the following command can create the admin user based on an Active Directory login:
<install_dir>/webapp/bin/ensure-user --admin "<FirstName LastName>" <e-mail> <password> <AD_LOGIN>
<AD_LOGIN> is the active directory login for the user.