Support Bundle Contents
When you download job log files, the following contents may be included in the exported support bundle.
Example ZIP contents:
75- job log folder76- job log foldersupport-bundle- support bundle folderTip
If the support bundle contents fails to generate, please review
log-bundle-creation-errors.txtfor details, which is located inside thesupport-bundlefolder.
Job Logs
When you execute a job, it is broken down into individual for each phase of the process.
Note
The job log files downloaded from the Trifacta Application may contain unnecessary messages from other executed jobs. In some cases, it may not be possible to filter out these messages.
There may be separate folders for each of the following processes:
Ingest: Data is ready into the platform from the sources.
Convert: Some imported datasets must be converted from their source format to a format that is natively readable by the product. Typically, these jobs convert binary files into CSVs for use.
Note
The files generated during Convert jobs are retained only for the duration of job execution, after which they are purged.
Transform: All recipes in the job are executed at scale against datasources.
Profile: Results of the transformation are profiled, if profiling has been enabled for the job.
Publish: Results are written to the specified output locations and formats.
cdf script
This file contains the script that is passed to the running environment to transform your dataset.
Note
This script is in a compiled language that is passed to the running environment for job execution. It is not in Wrangle and is not intended for user consumption.
Example filenames(s):
cdf-script-7932315341561207019.py
job.log
Log file for the specific job.
Example filenames(s):
job.log
photon flags file
This file identifies the settings used by the Photon running environment during job execution.
Example filenames(s):
photon-3840706514533636937.flags
photon cli info file
Location and format of the log files for the instance of Photon where the job was executed.
Example filenames(s):
photon-cli.bin.INFO
photon cli log info file
Location and format of the log files for the instance of Photon where the job was executed.
Example filenames(s):
photon-cli.bin.ip-10-0-0-9.us-west-2.compute.internal.trifacta.log.INFO.20191101-234021.16850
Support Bundle
When support bundling is enabled, the following folders and files are included in the download. Support bundling is enabled by default.
Note
Log files that are configured for JSON output format cannot be included in the support bundle.
Note
You can disable or configure the contents of the support bundle. For more information, see Configure Support Bundling.
conf files folder
Current version and archived versions of trifacta-conf.json, the core platform configuration file.If the platform is connected to a Hadoop cluster, additional cluster configuration files are retrieved from the local Trifacta node and included in the support bundle.
Example filenames(s):
archives/trifacta-conf.json_2019-11-01T073409Z archives/trifacta-conf.json_20191024-000_2019-11-01T073419.404Z archives/trifacta-conf.json_20191024-000_2019-11-01T073435.390Z
configuration service folder
Configuration files extracted from the configuration service, which governs configuration at the system, workspace, and user level.
Example filenames(s):
actual-settings.json default-settings.json system-overrides.json user-overrides.json workspace-overrides.json workspace-tier-overrides.json
service logs folder
Log files for services of Designer Cloud Powered by Trifacta Enterprise Edition.
Example filenames(s):
artifact-storage-service.log batch-job-runner.log configuration-service.log orchestration-service.log
Tip
If you are experiencing issues with the execution of plans, please review orchestration-service.log for messages.
Tip
Your downloaded bundle may also include access logs for the services.
For more information on these log files, see System Services and Logs.
Process files
The following files include information on the processes that are created and used by the Designer Cloud Powered by Trifacta platform:
Example filenames(s):
process-info.json- list of processes that are run under the Alteryx user
ulimit.txt
Output of executing the ulimit operating system command. ulimit returns the values for key operating system parameters.
Example filenames(s):
ulimit.txt
version.txt
Build number of the software from which this bundle was downloaded.
Example filenames(s):
version.txt
Binary files
The following files are stored in binary format and not intended for customer consumption.
Example filename(s):
iv.data key.data.enc support-bundle.zip.enc